great amenities, great location and residents! been a great experience so far and hopefully continue to have a smooth experience here at the boundary at west end!
Response from the property
7 days ago
Thank you for rating our community Joshua! We are thrilled to know that you had a great experience at The Boundary @ West End. Please do not hesitate to reach out to our team if there is ever anything additional we can do for you. Thanks again for your review and have a great day!
Our apartment community at the Boundary is great. The office staff are always very helpful and approachable. The amenities of the boundary are also great! However the outdoor fire pit does not work and because we are on the first floor we get some cockroaches.
Great location. Staff works hard. Hallways have been cleaner lately. Maintenance is quick to respond. My AC system was broken and maintenance was quick to come up and he got the job done well.
Response from the property
11 days ago
Thank you for rating our community Caroline! We are thrilled to know that you had a great experience at The Boundary @ West End. Please do not hesitate to reach out to our team if there is ever anything additional we can do for you. Thanks again for your review and have a great day!
The staff here at the boundary is extremely nice and helpful. The amenities are good and we are close to campus. One downside is that maintenance can sometimes take a while to get to you. Other than that, the boundary is a good place to live.
nice place and very clean but trash in garage is nasty. Maybe throw some trashcans by the door so people are less inclined to throw their trash on the ground.
One day my toilet did not work. There was no water filling the toilet bowl which was an issue. I then went from my apartment to the main office where the staff was. I wanted something done as soon as possible so I told them about it and it was fixed in an hour.
Overall good experiences here, Needs to be more serious about towing in the garage (a lot of times all spots are empty and cars with no tag are parked). put more information about amenities on the resident portals.
Response from the property
22 days ago
Hi Megan! Thank you for taking the time to review our community. Here at The Boundary we strive to provide the best living experience possible for each and every resident and regret that your experience appears to have fallen below your, as well as our own, standards. Thank you so much for your constructive feedback, we sincerely appreciate the opportunity to improve our customer service.
Thank you again for your review! Please do not hesitate to let us know if there is anything additional we may assist with in the future!
A good place to live. It's so close to campus and the staff is always nice and friendly. I like that the apartment comes furnished and everything is included.
Response from the property
22 days ago
Thank you for rating our community Ankita! We are thrilled to know that you had a great experience at The Boundary @ West End. Please do not hesitate to reach out to our team if there is ever anything additional we can do for you. Thanks again for your review and have a great day!