Our Resources
RESIDENT PORTAL
Our resident portal allows you to stay engaged and connected with your community, view events, pay rent, submit maintenance requests & more.
RESIDENT PORTAL APP
Enjoy all of the features of our resident portal, now conveniently built for your mobile device. Tap the link below or search “Entrata ResidentPortal” in your app store to download.
RESIDENT LIFE
Our COACH Residence Life program provides you the opportunity to engage with the community and focus on personal growth in five key areas:
• Culture & Diversity
• Outreach in the Community
• Activity & Social Wellness
• Core Life Skills
• Health, Safety, & Environment
COMMUNITY REWARDS
Community Rewards is resident life, rewarded. Earn points for completing daily actions and redeem those points for rewards at your favorite brands!
CREDIT REPORTING
Get the credit you deserve for paying rent. For a small monthly fee, your on-time rent payments can be reported to all 3 major credit bureaus. Start today by adding on this service when you apply or reach out to our leasing team directly to add it to your lease!
RENTERS INSURANCE
Our community requires tenant liability coverage, which can be met by adding it to your lease, providing your own coverage, or by signing up with our partner, Homebody Insurance, through your Resident Portal.
FLEXIBLE PAYMENTS
Flex is a better way to pay rent. For a small monthly fee, Flex covers your monthly rent on the first, and you pay it back at your own pace throughout the month.
FREQUENTLY ASKED QUESTIONS
Find what you need
To apply for our apartments, simply click Apply Now to begin an application. Once you have provided us with all necessary information we will run a background check and confirm that you are qualified to live at our property. If you have any questions along the way feel free to contact our office directly for assistance or clarification!
Individual Leasing, also called “by the bedroom leasing”, means that you are only responsible for your bedroom, bathroom, and shared common area. If another roommate decides to skip, sublet/lease-takeover, or damage the apartment in any way they are liable for the rent and damages in their individual space, unlike in joint leases.
A guarantor is an individual that signs a lease agreement along with a renter promising to uphold the lease agreement in the event a renter defaults on their financial obligations. The guarantor can be a parent, spouse, extended family member, or a friend but will need to be in good financial standing and pass all necessary screenings.
If you do not meet the qualifying criteria when applying individually (proving you make 2 times the monthly rent) or fail to pass our background and credit check then you will need a guarantor or to pay the entire lease term up front.
If you are not a student and do not qualify individually or have a guarantor to sign with, we’ve partnered with Leap, a lease guaranty service, to offer an additional way to qualify. Visit LeapEasy.com to learn more!
If you are a student, you can enroll in our Guarantor Waiver Program through your online application. The cost for this service is to be paid directly to the property with your monthly installment amount. Please contact the property directly for detailed instructions on how to select this option on the online application.
Yes, we require tenant liability coverage during the lease term, with $100,000 minimum coverage. Here are three approved ways to meet this requirement:
1. Opt-in to include this coverage as part of your monthly rent
2. Sign up with our partner, Homebody Insurance, for a policy that also includes coverage of your personal belongings
3. Provide your own 3rd-party insurance policy
We offer a comprehensive roommate matching form that our dedicated staff thoroughly evaluate to find the most compatible roommates.
We do! The Boundary at West End is happy to work with groups to ensure you and your friends can live together! Any registered ECU club, team or organization with 6 or more members is eligible for our group rates. Please contact our office for more details!
Yes, our apartments are pet-friendly! Each apartment is allowed to have a maximum of 2 pets with the exception of restricted breeds that can be provided by the leasing office.
Yes! We offer reserved parking spots in our parking garage or in our onsite uncovered lot. Contact our office for availability and rates!
The Green Fee is a small additional charge that ensures all appliances and certain utilities are running as efficiently as possible to keep the monthly cost at a minimum. The benefit to residents is not only a set cost each month but unlimited batteries, lightbulbs, and AC Filter replacements.
Our Resident Housing Contracts are installment based, in which a total contract amount can be paid in full at the beginning of the lease, in two semester installments, or in 12 equal monthly payments. If you’ve chosen the option to submit the total contract amount in 12 monthly payments, each of those installments are due on the 1st of each month, including August 1st and September 1st.
Each apartment comes with all major appliances, living room and bedroom furniture. Each bedroom has a Full XL bed with plenty of storage room underneath.
No! As long as you meet our qualifying criteria you do not need to be a student to live here!
